Renter Feedback
CHBO Renter Feedback and Property Review
The quality of your rental experience is very important to us. That's why we ask you to share feedback about the property you rented. When you provide accurate reviews and timely comments, it helps ensure that the properties represented on this website meet the highest standards. Plus, your comments about your rental experience give other potential tenants a good idea of what to expect from that property in the future.
What's included in a review
A property review consists of two parts:
- A numerical rating "score" ranging from "5" for exceptional to "1" for very poor.
- Anecdotal comments.
All the comments and scores that you provide become a part of the property profile. The scores are displayed as a single number, representing the average rating given by all tenants who rented the property through CHBO. You can find the score and comments at the bottom of each property listing.
How to complete a review
First, open the listing of the property that you rented. (You can search for the property using the property search page.)
When you find the property listing that you rented, open up that listing, and scroll down the page to the Review section. Click on the icon to complete a review.
From there, select your numerical rating of the property and type in a brief comment. The rating scale is described below:
- 1(Very Poor)
- 2(Poor)
- 3(Neutral)
- 4(Met Expectations)
- 5(Exceeded Expectations)

Example:
User Name 2006-01-01
(5 of 5) This owner was easy to work with, and the property was in excellent condition!
What to include in your review
In your review, you may want to address the condition of the property, the ease of rental, and/or the quality of the property owner's business practices.
Please note: Once you leave a review, it cannot be edited without directly contacting CHBO. You are solely responsible for your content.
Thank you for taking the time to complete a review!




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